Our terms and conditions were last updated on 14th February 2025.

Please read these terms and conditions carefully before using Our Service

Mariana Davila (ABN: 38836857792) of Queensland, Australia 4215 (“The Slow Chef” “us”, “we”, “our”), complies with the Privacy Act 1988 (“Privacy Act”) and the applicable Privacy Principles in the Privacy Act when handling personal information.

Copyright claim

The contents, logo and other visual media presented by The Slow Chef, unless stated otherwise, belongs to us and cannot be reproduced without permission as stated by copyright laws.

 Links to other websites

We are not responsible for any third party websites we may link to. You are responsible for reading and agreeing (or disagreeing) with the Terms and Conditions or Privacy Policies of these third parties.

We take the protection of your personal information seriously. Personal information includes any information about a person who is identified or whose identity can reasonably be established.

We collect personal information in order to deliver our products and services. We may collect information through the The Slow Chef website located at www.theslowchef.com (“Website”) or in the course of providing our Services in person, verbally and/or in writing from time to time.

WE COLLECT PERSONAL INFORMATION:

·         When you register an enquiry, purchase a product, or associated package or sign up to our newsletter.

·         When we receive enquiries through the Website or when the Website is otherwise accessed or used;

·         When we receive enquiries via email; and

·         When third party service providers supply Services to us, information or invoice us for the provision of services.

We may collect your full name, email address, postal or residential address,billing information and other personal information.

CONSENT AND AUTHORISATION

By engaging us or registering your details on our Website, and/or using our Website or otherwise engaging our Services, you consent to us collecting, using and disclosing your personal information for the purposes specified in this Privacy Policy.

USE

We may use any personal information collected to provide our Services, send you newsletters, respond to feedback, communicate with third party service providers, develop Services, or to enforce our Terms and Conditions of Use. If you are a third-party service provider, we will use your personal information to email you to accept your offer to provide Services, correspond with you in relation to the provision of Services and to pay your invoices.

Unless you have opted out, you consent to us using your personal information for direct marketing purposes in order to tell you about our Services. We may contact you by mail, telephone, email or SMS to market our products and Services. We will always give you the opportunity to opt out of receiving any future direct marketing correspondence.

DISCLOSURE AND SHARING

We may disclose personal information to third parties for purposes associated with your purchase of our Services and to third party service providers we engage to help us deliver our Services and for marketing purposes. We will only disclose personal information to additional third parties with your consent or if permitted or authorised to do so by law. Some places outside of Australia may have inadequate data protection laws or may offer differing levels of protection of personal information which are not as high as in Australia. By submitting personal information to us, you acknowledge that, provided we have used your personal information in the ways set out in this Privacy Policy, we cannot be held responsible for any use of your data by third parties located overseas who receive and process your data.

DATA SECURITY AND QUALITY

We will take reasonable steps to protect the personal information we collect and hold from misuse, loss and interference and from unauthorised access and modification, and to make sure it is accurate, complete and up-to-date when we collect, use or disclose it.

To assist us, please ensure you provide us with your correct details, and let us know if you believe the information we have about you is inaccurate, incomplete, out of date or misleading (and we will take reasonable steps to correct the information). We may take steps to destroy or permanently de-identify information when it is no longer needed for any purpose for which it may be used or disclosed. We may retain and use de-identified information.

 

OUR WEBSITE  

www.theslowchef.com

COOKIES

We may use “cookies”; technology to store data on your computer using the functionality of your browser.

You can modify your browser to prevent cookie use – but our service (and our Website) may not work properly.

In the course of serving advertisements to our Website (if any), third-party advertisers or ad servers may place or recognise a unique cookie on your browser. The use of cookies by such third-party advertisers or ad servers is not subject to this Privacy Policy but is subject to their own respective privacy policies.

ACCESS, CORRECTION AND COMPLAINTS

You can request, and we will provide you with access to, any personal information we hold about you (subject to any applicable legal exceptions). Please also let us know if you have any concerns or complaints about the way we are handling your personal information so we can address them. Requests should be submitted by email to yeschef@theslowchef.com.au. Where our records are found to be inaccurate, we will promptly rectify any inaccuracies on the basis of the further information you provide.

TRANSFER IN CERTAIN CIRCUMSTANCES

If there is a sale, merger, consolidation, change in control, transfer of substantial assets, reorganisation or liquidation of us then, in our sole discretion, we may transfer, sell or assign personal information collected to one or more relevant third parties.

Your rights

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Changes to this Privacy Policy

This Privacy Policy forms part of our Terms and Conditions of Use and therefore the agreement between you and us (either in your capacity as a reader or a third-party service provider). We may, from time to time, amend this Privacy Policy, in whole or part, in our sole discretion. Any changes to this Privacy Policy will be effective immediately upon the posting of the revised Privacy Policy on www.theslowchef.com. Depending on the nature of the change, we may announce the change on the www.theslowchef.com homepage or by email (if we have your email address). However, in any event, by continuing to use the Website and/or our service following any changes, you will be deemed to have agreed to such changes. If you do not agree with the terms of this Privacy Policy, as amended from time to time, in whole or part, you must terminate your use of the Website and inform us immediately prior to any further receipt of our Services.

Contact us

If you have any questions about this Privacy Policy, or if you wish to request access to your personal information, correct or update you details or raise any privacy concerns you may have, please contact us via our contact page or e-mail yeschef@theslowchef.com.au